No products in the cart.
Terms and Conditions
We strive to provide the best possible service, but in certain cases, returns or exchanges may be necessary. Please review our return guidelines below.
Final Sale & Non-Returnable Items
Some items are non-returnable and considered final sale, including:
- Software, licenses, and digital content
- Prepaid cards and gift packaging
- Memberships and completed services
- Consumable items (e.g., batteries, ink cartridges, 3D printer filament)
- Items that are damaged, unsanitary, or missing essential components
Return Process & RMA Authorization
All returns or exchanges require a Return Merchandise Authorization (RMA) Number, valid for 10 days. To obtain an RMA, please contact our support team.
Returning Opened or Incomplete Items
If an item is returned with an opened box, missing packaging, or missing accessories, a deduction will be applied to the refund based on the following criteria:
Restocking Fees
| Condition | Restocking Fee |
|---|---|
| Unopened, original box (New condition) | 20% |
| Opened box, all accessories included (New condition) | 30% |
| Opened box, missing packaging or accessories | 50% |
| Used condition (Returned due to “No longer needed” or similar reason) | Up to 80% |
🚫 Shipping fees are non-refundable. Taxes will be refunded where applicable.
Privacy Policy
At Rapid Solution Technology, we prioritize the privacy and security of your personal information. This policy outlines the types of information we collect, how we use it, and how we protect it.
What Personal Information We Collect
We collect personal information to process transactions and enhance customer experience. This includes:
- Contact Information – Name, mailing address, email, phone number, and social media account details.
- Transaction Information – Purchase history, payment details, and order status.
- Financial Account Information – Required for payment processing.
🚨 Your credit/debit card details are never stored by us. Payments are securely processed through PayPal’s virtual terminal.
How We Collect Personal Information
We collect personal and financial data when you:
- Register an account
- Subscribe to our services
- Place an order
- Contact our customer support team
How We Use Personal Information
You may update your account details by signing into your account. For account closure or any privacy-related requests, please contact us at:
📧 info@rapidsoltechnology.com